Patient Information

Your physician's office will arrange your surgery at our Surgery Center. Our Admissions Clerk will call you prior to your surgery to obtain information necessary to complete your medical records. This will be your opportunity to finalize the financial arrangements for the Center's portion of your care. A Pre-op nurse will also call you a day or two before your procedure to review pre-operative instructions and answer any questions you may have.

See accepted insurance and forms of payment at right.

Transparency in Healthcare

The Florida Agency for Health Care Administration (Agency) launched Florida Health Price Finder, a new health care transparency tool for consumers. The new website allows consumers and caregivers to look up the average amounts paid by Florida insurance plans for a specific service, giving them a better estimate of their total out-of-pocket expenses. The average amounts paid by insurance plans are based on billions of lines of claims data from three Florida health plans. Claims data from additional health plans are expected to be added to the database in 2018.

  • The website lists the services as “care bundles”. A care bundle includes the steps and procedures that are part of a typical treatment plan for that specific care bundle. For example, the care bundle for Knee Replacement includes an office visit with a specialist, surgery, outpatient physical therapy/rehabilitation and follow-up visits.
  • Since 2007, Floridians have been able to use FloridaHealthFinder.gov to look up undiscounted hospital charges, however, this is rarely the amount that individuals or insurance companies are expected to pay. Now, with this new tool, and in conjunction with working with their respective insurance plans, Floridians have the opportunity to get a much better estimate of out-of-pocket costs for specific services.
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    Click here for a list of names and web addresses of health insurers and health maintenance organizations (HMO) contracted with the hospital as a network provider or participating provider.

    Payer/Network Website for Members
    Aetna https://member.aetna.com/appConfig/login/login.fcc
    BCBS of Florida https://mwe.bcbsfl.com/
    ChampVA (Veterans Admin) https://benefits.va.gov/
    Cigna https://my.cigna.com/
    Coresource https://web7.trustmarkcompanies.com/apps/um/login/ICEPortalLogin.jsp?t_eventcode=1001
    Division of Blind Services http://dbs.myflorida.com/Information/contact.html#county
    First Health Network https://providerlocator.firsthealth.com/LocateProvider/SelectNetworkType
    Florida Hosp (thru Health First) https://hf.org/health_plans/index.cfm
    Golden Rule (thru UHC) https://www.myuhone.com/
    Great West (thru Cigna) https://my.cigna.com/
    Health Choice Network https://www.fchn.com/
    Humana https://www.humana.com/member-access/individuals-and-families/
    Medicare https://www.mymedicare.gov/helppages/securityprivacy/securesignin/
    Medicare Railroad https://myrrmed.palmettogba.com/ecx_rrbPortal/login
    Multiplan Network https://www.multiplan.com/webcenter/portal/MultiPlan
    Orange County Medical Center https://www.ormc.org/patients
    PHCS Network https://www.multiplan.com/webcenter/portal/ProviderSearch
    Tricare Prime and Standard https://www.humanamilitary.com/east/
    UMR (thru United Healthcare) https://www.umr.com/
    United Healthcare https://www.myuhc.com/

    How to Prepare for Surgery

    At any time before your procedure, notify your doctor immediately if:

    • There is a possibility that you are pregnant.
    • You experience any health changes, even if the changes seem minor, such as fever, cough, rash or a cold.

    Several Days Before the Procedure

    ASK QUESTIONS! Write down any questions you have about your procedure and discuss them with your doctor. There are no bad questions.

    Make sure your doctor is aware of all medications you are taking, including prescription drugs, aspirin and other over-the-counter medications, herbal remedies and vitamins. Ask your doctor if you should stop taking any or all of these for a period of time before your surgery. Arrange in advance to have a family member or friend accompany you to the Center, remain here during your stay and drive you home after your procedure.  IT IS UNSAFE FOR YOU TO DRIVE AFTER SURGERY. Your procedure may be cancelled if you do not have a responsible adult to drive you home. For your safety, please make arrangements for someone to be with you for the first 24 hours after surgery due the effects of medication and your limited vision.

    If you work, arrange for enough time off to recover fully from your surgery. Ask your doctor when you will be able to resume driving, work and other normal daily activities. A period of recovery at home is common.

    The Day Before the Procedure

    Ask your doctor for specific instructions, as additional guidelines may apply to your case.

    The Day of the Procedure

    DO bathe or shower and wash your face on the morning of your surgery to minimize the risk of infection.
    DO wear clean, loose, comfortable clothing, preferably something with short sleeves that buttons down the front and low-heeled shoes.
    DO review any specific instructions provided by your doctor to ensure that you have complied with them.
    DO NOT consume alcohol prior to surgery. Ask your doctor when you need to discontinue consumption.
    DO NOT smoke prior to surgery. Ask your doctor when you need to discontinue smoking.
    DO NOT wear jewelry (including earring, body piercings, etc.) or bring valuables to the surgery center.
    DO NOT wear contact lenses into surgery.
    DO NOT wear perfume, cologne or aftershave
    DO NOT wear make-up or use lotion products on your face.
    DO follow the these instructions regarding eating and drinking before surgery - SIX HOURS BEFORE YOUR ARRIVAL TIME YOU MAY HAVE DRY TOAST (PLAIN SLICED BREAD), AND BLACK COFFEE. YOU MAY HAVE WATER UP TO TWO HOURS BEFORE YOUR ARRIVAL TIME. IF YOU ARE AN INSULIN DEPENDENT DIABETIC, PLEASE DISCUSS DIET INSTRUCTIONS WITH A PRE-OP NURSE BEFORE THE DAY OF SURGERY. IT IS IMPORTANT THAT YOU FOLLOW THESE INSTRUCTIONS OR YOUR SURGERY MAY BE DELAYED OR CANCELLED.
    DO take your regular medications on schedule unless otherwise instructed by your doctor. This includes aspirin and blood thinners.

    After Surgery

    What happens after surgery?

    After your procedure, you will be moved to a recovery area where your vital signs will be monitored. You will be offered something to drink and receive any medication ordered by your surgeon. Your discharge instructions will be reviewed again with you and also the person accompanying you home.

    What happens when I return home?

    Once home, you may experience one or more common side effects of surgery and anesthesia. These include drowsiness, muscle aches, headaches or dizziness. Ask your doctor about specific side effects you may experience and how long you should expect them to continue. Call your doctor immediately if any of these side effects persist for longer than anticipated or is unusually severe.

    A nurse from the surgery center will call you within a day or two after your surgery to check on your recovery. If you any concerns before this, please contact your surgeon's office.

    After the procedure, call your doctor immediately if

    • You have questions about what you can and cannot do, when you can return to work, how active you can be, or any other issues related to the recovery process.
    • You experience any health changes or have any concerns about your recovery.
    • You experience sudden vision decrease or loss

    When can I resume normal activities?

    Wait at least 24 hours before you:

    • Drive or use power equipment
    • Consume alcoholic beverages
    • Sign important papers or make important decisions
    • Stay by yourself

    Ask your doctor when you can resume other activities, such as returning to work, driving, housework, etc.

    Patient Forms

    The following form can be filled out online and submitted to our office. By filling out this form ahead of time, you will save a significant amount of time during your visit.

    Anesthesia Pre-Operative Evaluation*

    * Best viewed in Internet Explorer 7 or higher

    Consent, Authorization and Patient Notifications:

    Note: These files are in PDF format. If you do not have Adobe® Reader® on your computer, you can download it for free by clicking on the Get Adobe Reader icon.